CANCELLATION POLICY
Last updated: January 26, 2026
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Cancellation Before Shipment
You may request a cancellation before your order ships by contacting info@loomandlath.com. Cancellation is not guaranteed and depends on the order status at the time we receive your request. -
Cancellation After Shipment
Once an order has shipped, it cannot be cancelled. If eligible, you may request a return within 30 days of delivery under our Returns & Refund Policy.
Merchant Information
Store name: Loomandlath
Company: Guyuan County Daikang Trading Co., Ltd.
Business address: Duanmuliang Village, Xiaochang Town, Guyuan County, Zhangjiakou, Hebei 076571, China
Customer service phone: +86 135 5006 5162
Customer service email: info@loomandlath.com
Service hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)